Terms of service

We accept refund requests within 30 calendar days from the date your order is delivered.

This policy applies to first-time purchases. Subscription refill orders are final sale and not eligible for return or refund.

To request a refund, send an email to skrhomhonalz965@gmail.com with your order number and delivery date.
Our support team will reply within 2 business days with return instructions.

This product is a dietary synbiotic supplement. Opened, used, partially consumed items are not eligible for return.

All returned items must be unopened, in original packaging, and in resalable condition.
Return shipping cost is the responsibility of the customer.

Once we receive and inspect your returned product, we will process your refund.

Refunds will be issued to your original payment method and may take 5–10 business days to show in your account.

Original shipping charges are non-refundable.

We reserve the right to refuse refunds if items are returned damaged, used, or outside the 30-day window.